Help Desk Analyst - Hybrid, Training Provided (Bogotá)

Capgemini Engineering is seeking an RSD Help Desk Specialist – Unify Support to assist clients using Unify systems. This entry-level role includes thorough training on tools and processes.

The position offers a hybrid work model, requiring training on-site initially followed by a mix of remote and on-site shifts. Responsibilities include providing customer support and data review, requiring basic proficiency in tools such as Excel and Salesforce.