Healthcare Operations Supervisor | Lead & Develop BPO Teams

WNS is seeking an Operations Supervisor/Manager to lead a healthcare account in a BPO environment. You will manage team performance, provide effective coaching and constructive feedback, and perform administrative tasks to keep operations running smoothly.

You’ll also lead teams toward achieving metric goals and completing monthly deliverables. The ideal candidate holds an active PRC and/or USRN license and has at least 2 years of supervisory experience in a BPO setting, preferably healthcare.