Healthcare Operations Lead — Onsite Night Shift

Intelassist. in Eastwood, Quezon City, is seeking a leader to oversee day-to-day BPO operations, guiding project staff and processes with a focus on quality, performance, and client satisfaction. This onsite role requires 100% onboarding and coordinates staffing with Talent Acquisition.

You will report to the Senior Operations Manager and align with US-based partners, while driving coaching, feedback, and performance reviews for the team.