Healthcare Client Support Representative

Job Title: Customer Care Executive – Doctor Relations

Location: Gurgaon, Haryana

Job Type: Full-time

Experience: 1-3 years exp

Job Summary:

We are looking for a Customer Care Executive to manage and enhance relationships with doctors on our platform. The ideal candidate will act as a key point of contact for doctors, ensuring seamless onboarding, engagement, and support. Problem-solving mindset with a proactive approach and ability to multitask in a fast-paced environment.

Key Responsibilities:

- Communicate with doctors via phone, email, and WhatsApp to address queries and concerns.

- Present and demonstrate products effectively to showcase its value – Target based.

- Assist in doctor onboarding, profile creation, and verification on the platform.

- Maintain and update doctor records, ensuring accuracy and compl...