Healthcare Client Success Advisor at Petal

Elevate your career with Petal as a Healthcare Client Success Advisor, focusing on smooth onboarding for physicians. Assist clients in navigating the Xacte billing platform effectively in a dynamic hybrid setting.
In this role, you will facilitate the onboarding process after the sale, ensuring clients' profiles are set up and validated. You will be instrumental in coordinating training and support as clients transition to the platform, stressing the importance of building trust and delivering quality experiences. Your structured approach is crucial for success.
Key Responsibilities:
• Lead onboarding initiatives from client sale to activation
• Set up and validate client profiles accurately
• Coordinate with internal teams for training and support
• Timely follow-ups to ensure effective go-live
• Build enduring relationships with healthcare stakeholders
Requirements:
• Relevant onboarding or customer service experience
• Excellent attention to detail and ...