Healthcare Business Analyst (Toronto)

Business Analyst – Healthcare / Long-Term Care (Ontario)

We are seeking an experienced Business Analyst with strong healthcare domain expertise to support enterprise applications and digital transformation initiatives within Ontario's Long-Term Care sector.

Key Responsibilities

• Lead business analysis activities across the full project lifecycle, including requirements gathering, process analysis, business modeling, gap analysis, and solution evaluation.
• Collaborate with stakeholders, SMEs, vendors, development teams, and QA teams to define and document business and technical requirements.
• Conduct user research activities such as interviews, workshops, empathy mapping, and process mapping in alignment with Ontario Digital Service standards.
• Support project planning, risk management, status reporting, stakeholder communications, and change management initiatives.
• Analyze production issues, defects, and data-related c...