Found Description
Job Summary
We are looking for an experienced Assistant Manager – Healthcare Revenue Cycle Management (RCM) to lead front‑end operations focused on pre‑clearance and prior authorization workflows. This role is responsible for team leadership, operational oversight, KPI management, and ensuring compliance with payer and regulatory standards while driving performance improvements.
Key Responsibilities
- Team Leadership & Management
- Supervise, coach, and develop a team of Patient Access Representatives and Specialists
- Set clear performance expectations and conduct regular performance reviews and feedback sessions
- Manage staffing, scheduling, and workload distribution to meet SLAs
- Foster a culture of accountability, collaboration, and continuous improvement
- Operational Oversight
- Oversee daily pre‑clearance and prior authorization activit...