Found Description
The Role:
The candidate will be responsible for supporting the application’s end-users, identifying and coordinating issues that affect their application areas and understanding the organization’s workflow and policies.
Critical Success Factors- Prior healthcare background will be ideal
- Good communication & stakeholder management skills
- Certifications in EPIC will be a bonus
- Incident Management: You will gather information from diverse sources, critically evaluating it to define problems, and developing proactive plans for resolution and prevention.
- Maintenance and Change: You will comprehend the organization’s operational and clinical requirements, guiding workflow direction. They will modify system configurations to align with end-users' business needs, involving workflow design, advanced configuration, system testing, docum...
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