Found Description
We are recruiting for a Head Ranger – Guide for a Luxury Safari Lodge in the Northern Kruger National Park with a hands‑on, guest‑focused approach.
Key Responsibilities
- Departmental Leadership & Staff Management
- Manage and schedule guiding and tracking rosters.
- Mentor and develop junior guides through continuous evaluation and training.
- Mediate staff issues utilizing a basic understanding of South African Labour Law.
- Conduct performance reviews and alignment meetings for the operational team.
- Guest Experience & Hospitality
- Host high‑net‑worth international and local clientele during meals and evening events.
- Deliver exceptional safaris including game drives, bush walks, and specialized lectures.
- Resolve guest complaints smoothly regarding wildlife sightings, safety, or routes.
- Safety & Fleet Asset Management
- Enforce strict safety...