Head, Operations Excellence, Digital

*Exciting senior mandate for a Head, Operations Excellence (Senior Director)*

Seeking a seasoned leadership individual, to spearhead the operational excellence, workforce planning, governance, and productivity transformation across their digital business establishment.

Overseeing budget and headcount planning, optimizing resource productivity, defining operating models, and advancing intelligence and automation capabilities to improve delivery outcomes.

Responsibilities

Workforce Productivity & Resource Optimization

• Develop frameworks to measure and improve engineering and delivery productivity
• Drive initiatives to optimize team capacity, utilization, and throughput

Strategic Planning & Financial Governance

• Lead annual and quarterly planning cycles covering budget, headcount (HC), and cost optimization, Track and optimize r...