Head of Service Performance & Customer Experience

Omya Asia Pacific Sdn. Bhd. is seeking a qualified professional for a leadership role in service strategy and governance. The successful candidate will define and implement strategies to enhance service management and ensure compliance across the organization.

The position requires a minimum of 7 years in a relevant leadership role, a university degree in Business, and strong analytical skills to lead initiatives that boost efficiency and customer satisfaction.

A good command of English and willingness to travel are essential.