Head of Service Operations - APAC

Rimes provides enterprise data management solutions to the global investment community. Driven by our passion for solving the most complex data problems, we provide our clients with investment intelligence that powers more than US$75 trillion in assets under management annually. The world’s leading institutional investors, asset managers and service providers rely on Rimes to help them make better investment decisions using accurate information and industry-leading technology.

Role Overview

Head of Service Operations , is a senior regional leader responsible for overseeing client-facing, front line support for a suite of financial technology products, covering both UI-based platforms and complex financial data workflows. The role ensures operational excellence across APAC by standardizing service delivery, driving scalable support models, managing regional resources, and delivering high-quality outcomes for clients. The role leads a matrixed team of suppo...