Head of Post-Activation Lifecycle & Loyalty (MPO)

Globe Telecom, Inc. is looking for a Head of Base Management in Cebu City to maximize the lifetime value, retention, and loyalty of the MPO customer base. This role oversees strategies for post-activation lifecycle management and requires a strong understanding of retention economics and experience in loyalty programs.

The ideal candidate should have at least 5 years of experience in base management or CRM and possess strategic thinking and analytical skills.