Head of Operations & Service Delivery Manager

Lead enterprise IT Operations and Service Delivery for a leading organisation in Abu Dhabi, overseeing infrastructure, cloud, cybersecurity and IT service management. This senior leadership role is responsible for driving operational excellence, improving service performance, leading high-performing technology teams and ensuring secure, resilient and reliable IT services aligned with business objectives.

Role Snapshot

Company: Confidential

Experience: 10+ years' experience in IT Operations and Service Delivery, including 5+ years in a senior technology leadership role managing enterprise infrastructure, cloud, networking, cybersecurity and ITSM environments. Strong expertise in ITIL/ITSM frameworks, stakeholder engagement, vendor management, operational resilience and leading large-scale IT operations is essential. Experience within maritime, oil & gas, logistics or outsourced managed services environments is advantageous.

Key Re...