Head of LPP Administration - Occupational Pensions (Bilingual German & French)

Senior operational leadership role responsible for the LPP Administration function within an occupational pension institution. The position owns the end-to-end administration of pension schemes, combining people management, regulatory oversight, internal controls and close coordination with IT and advisory teams. This role is intended for experienced LPP administration professionals.

Responsibilities

• Lead and manage the LPP Administration team, ensuring service quality, accuracy and deadline compliance
• Oversee all core administrative processes: affiliations, salary reporting, contract changes, invoicing and case validation
• Validate complex pension cases and contractual documentation (agreements, amendments, takeovers, transfers)
• Manage mass processing activities in coordination with IT (salary declarations, certificates, benefit payments)
• Handle disputes and complaints, including analysis, resolution and escalation w...