Head of Information Technology and Digitization

Job Description – Head of Information Technology & Digitization (IT Head) Location: Mumbai Role Overview QualityKiosk is seeking a forward-looking Head of Digital Technology & Transformation to lead enterprise IT, cloud modernization, AI adoption, automation, and digital transformation initiatives. The role will focus on building scalable, resilient, and digitally enabled technology operations that enhance efficiency, innovation, and business agility. Key Responsibilities Define and drive the organization’s digital technology roadmap Lead enterprise IT operations across cloud, infrastructure, networks, workplace technology, and enterprise platforms Drive digitization, automation, self-service, and operational modernization initiatives Evaluate and implement AI / Generative AI solutions to improve productivity and efficiency Ensure resilient IT operations through governance, backup/DR, and operational risk practices Build dashboards, monitoring platforms, and workflow automation capabil...