Head of Global Customer Support - Remote & AI-Driven

Cloudbeds is looking for a Director of Customer Support to lead their global support organization. The role emphasizes transforming reactive service into proactive partnership, utilizing AI and empathy.

The ideal candidate will have 8+ years in customer support, a bachelor's degree, and experience in hospitality technology. Compensation ranges from $140,000 to $180,000 USD annually, with remote options available.