Found Description
La position
The Opportunity
The Lab is Roche’s established enterprise capability and execution center for content services & digital engagement delivering through a multilocation operations center. It brings together execution, AI, content, technology, operations and delivery to enable high‑quality, scalable and measurable customer engagement across the enterprise. The Lab today provides services to all brands and all Roche affiliates and various global functions.
As Roche continues to transform the way it engages with HCPs and other stakeholders, The Lab plays a central role in turning strategy into execution. It combines enterprise standards, AI‑enabled content creation, digital engagement services, shared capabilities and strategic partnerships to help teams deliver better customer experiences while increasing efficiency and business impact.
The Head of The Lab is responsible for defining the next five‑year vision, strategy and operating mod...
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