Head of Customer Success - Retention & Key Accounts (EU)

Join Booksy as a Customer Success Retention & Key Accounts Manager to shape retention strategies across Western Europe. In this managerial role, you’ll lead teams across Spanish, UK, and French markets while coaching Team Leaders. You will develop customer lifecycle strategies tailored to enhance customer experience.

The ideal candidate has deep expertise in Customer Success, proven leadership skills, and is bilingual in English and Spanish. Enjoy a remote-first work culture with valuable benefits, including medical insurance and wellness programs.