Head of Customer & Communications

Who we are

In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, and our catchments. We care for water, life, and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet, or kayak down the Yarra we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over years.

About the Role

Lead the customer, communications, and reputation agenda for Melbourne Water in this senior leadership role. In this new role of, Head of Customer and Communications, you’ll shape how we engage with customers, communities, media, government, and our people driving trusted, clear, and impactful communication across a complex essential services environment. This role acts as the central authority for Melbourne Water’s organ...