Head of Client Services for CE and Eurozone Branch Ops

The Senior Director, Head of Client Services for Central Europe and Eurozone Branch Operations is a leadership position within the Client Services organization, with the following responsibilities:

As Head of Client Services for Central Europe you will:

• Active participant on the CE Leadership Team, representing all Client Services functions to Country Managers and Regional Managing Director focused on delivering excellent client experience and optimizing client performance on all post sales topics in alignment with defined Client Services and the market and cluster OKRs and scorecards.
• Manages vertical and horizontal matrixed reporting across multiple teams (including other people managers, Director and below level), in order to direct the execution of operational plans and strategies, established by sub-functional leadership priorities and scorecard objectives
• Focus is on mid to long term operational plans for the team, mark...