Company Description
Why work for Accor?
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Lead and supervise the concierge team, providing guidance, training, and performance management to ensure exceptional service delivery Manage guest requests and special requirements with professionalism and attention to detail, ensuring timely and satisfactory resolution Coordinate reservations, restaurant bookings, transportation arrangements, and activity bookings for guests Provide expert local knowledge and personalized recommendations regarding attractions, dining, cultural sites, and experiences in Agra and surrounding regions Maintain comprehensive vendor and partner relationships including restaurants, tour operators, transportation services, and entertainment venues Handle complex and high-priority guest requests, including emergency situations and VIP a...