Found Description
To oversee and coordinate the day‑to‑day operations of the Butler Department ensuring the highest level of personalized service for all residents. The Head Butler supports the Guest Experience Manager in departmental planning and promotes a strong service culture aligned with the companys core values and brand standards.
Key Responsibilities Operations & Service Excellence- Maintain full awareness of all Butler Department operations and supervise daily tasks performed by the team.
- Allocate and coordinate work assignments for both supervisory and non-supervisory Butler staff.
- Monitor service delivery to ensure residents receive prompt courteous and personalized service at all times.
- Liaise closely with other operating departments- particularly Front Office Housekeeping Engineering Laundry Sales Food & Beverage and Reservations- to ensure seamless service delivery and accurate guest information including VIP status and residen...