Guest Services Team Leader Role

Become a pivotal part of PFJ as a Shift Leader in Guest Services. This role combines leadership with exceptional customer care and operational oversight in a retail setting.
PFJ seeks a proactive Shift Leader to supervise staff and ensure effective store operations. This position will allow you to demonstrate exemplary customer service skills while contributing to the maintenance of high standards throughout the facility. Your knowledge of retail operations will be crucial in supporting managers and facilitating teamwork.
Key Responsibilities:
• Supervise staff and manage store operations
• Provide excellent customer service and respond to inquiries
• Collaborate with managers on operational tasks
• Maintain a clean, organized, and customer-friendly environment
• Engage with customers and corporate representatives effectively
Requirements:
• Retail operations experience preferred
• Strong skills in customer service and communication
• Must be comfortabl...