Guest Services Representative

Job Type: Full-Time & Part-Time opportunities available

Mission Hill Family Estate Winery
West Kelowna, Okanagan Valley, British Columbia

Mission Hill Family Estate

Over 40 years ago, we founded our family winery with an audacious dream – to redefine what’s possible for Canadian wine in the eyes of the world. With a deep commitment to the Okanagan region, and a relentless passion to produce wines that can stand alongside the best in the world, our wines are crafted with bold precision and an uncompromising respect for the diverse vineyards and micro-climates here.

The Life of the Guest Service Associate

• Responsible for inbound guest inquiries including booking reservations
• Process orders from guests
• Process membership changes, refunds, and returns
• Support member activities including canceling membership and placing members on hold
• Customize wine club shipments
• Process claims ...