Found Description
Job Description
Administration
- To be a Heartist of the Front Office and of the hotel, in and outside the work place.
- To always keep the working area clean and well maintained.
- To use appropriate materials, equipments and supplies for the smooth run of the Front Office operations and to ask for requisitions accordingly.
- To properly use the telephone etiquette as per Sofitel standards.
- To properly follow all CID and local government requirements concerning hotel guests and files.
- To check the departure lists and to ensure check-out times are respected.
- To monitor room status and discrepancies.
- To properly use all the equipment and Fidelio management system, to have a perfect knowledge of the set ups.
- To daily follow the checklists.
- To assist in securing external guest accommodation should an overbooking occur
- To respect schedules, terms and deadlines as agre...