Guest Services Manager at Microtel Kanata

Lead guest experience at Microtel Inn & Suites in Kanata, ON as a Guest Services Manager. Drive exceptional customer service while managing hotel operations and staff effectively.

Microtel Inn & Suites by Wyndham is seeking a Guest Services Manager to oversee daily operations and enhance guest satisfaction. With a focus on revenue management and effective team leadership, you'll ensure service excellence while contributing to overall hotel performance. This role demands strong communication and organizational skills, along with a proactive approach to problem-solving.

Key Responsibilities:
• Act as property manager on duty when necessary
• Respond to guest needs to ensure satisfaction
• Participate in revenue and sales management activities
• Assist with staff hiring, orientation, and training
• Lead staff meetings and encourage team collaboration

Requirements:
• Minimum 3 years in hotel management
• 1-2 y...