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Guest Services Associate I

Marriott

Pune, India, India Full-time July 11, 2026

Found Description

**Additional Information**
**Job Number** 26078920
**Job Category** Rooms & Guest Services Operations
**Location** 5th Mile Stone, Pune, Maharashtra, India, 411014
VIEW ON MAP (https://www.google.com/maps?q=5th%20Mile%20Stone%2C%20Pune%2C%20Maharashtra%2C%20India%2C%20411014)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit ...

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