Found Description
As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Guest Services Agent, we not only meet, but also exceed, our guests’ expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.
Position Summary:
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Join our Ladies and Gentlemen and support you’re the Guest Services team with general operational tasks
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Be an expert on the luxury hotel and the surrounding area, know it inside and out to exceed guest expectations
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Assign rooms according to guest requests and preferences whenever possible
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Handle general hotel enquiries, going above and beyond with each guest experience
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Assist with verifying and adjusting billing for ...