Guest Service Supervisor FO (Front Desk Supervisor)

A Guest Service Supervisor FO supervises & manages the activities at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
What will I be doing?
As a Guest Service Supervisor FO, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Guest Service Supervisor FO is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Supervise Front Desk operations during your assigned shift to a consistently high standard
+ Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
+ Advise your shift team of any special events or VIP Guests in the hotel that day
+ Monitor the appearance, standards, and performance of Team Members with an emphasis o...