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Guest Service Associate - Front Office

Accor

Shenoys, Kerala, India Full-Time June 16, 2026
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Found Description


Job Description

Prime Function:

  • Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
  • Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
  • Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
  • Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

    • Key Responsibilities:

    People Management

  • Provide effective support to the team to enable them to provide effective and efficient services.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

    • Financial Management

  • Identify optimal, cost effective use of the resources and educate the team on the same.

    • Oper...

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    Found Details

    LocationShenoys, Kerala
    CountryIndia
    TypeFull-Time
    CategoryInformation and Record Clerks
    PostedJune 16, 2026

    About Accor

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    Accor

    Shenoys, India

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