Guest Relations Manager

Department: Tournament and Venue Operations

Location: Rio de Janeiro, Brazil

Role Overview

FIFA has established a Local FIFA Subsidiary in Brazil to work with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that will, for the first time ever, be hosted in South America in Brazil. The Guest Relations Manager is responsible for planning, coordinating and delivering Guest Relations activities for VVIP/VIP and other FIFA guest groups at the FIFA Women’s World Cup 2027™.

Key Responsibilities

• Lead and coordinate Guest Relations activities across all guest groups, ensuring alignment with service levels and event objectives.
• Define and manage VVIP/VIP account management processes, including invitation, registration, communication, and quota management.
• Liaise with stakeholders on guest invitation concepts, guest lists, and quota defin...