Found Description
Every stay should feel like a story worth telling — and you’ll be the one to start it. As **Guest Relations Manager** at **Kimpton Tsim Sha Tsui Hong Kong** , you’ll set the tone with warm welcomes, effortless connections, and a touch of personality that makes luxury feel fun. You’ll lead guest-facing operations with flair, inspire your team to deliver service that’s both seamless and spirited, and champion a culture where every guest feels recognized, valued, and delighted.
**A little taste of your day-to-day**
Every day is different, but you’ll mostly be:
+ Serving as the trusted point of contact for VIP guests, repeat visitors, and those with special requests – delivering a seamless and personalized arrival, stay, and departure experience
+ Developing and implementing guest recognition programs and curated amenities that foster loyalty and encourage repeat visitation
+ Championing a guest-first culture by training, motivating, and empowering team ...
**A little taste of your day-to-day**
Every day is different, but you’ll mostly be:
+ Serving as the trusted point of contact for VIP guests, repeat visitors, and those with special requests – delivering a seamless and personalized arrival, stay, and departure experience
+ Developing and implementing guest recognition programs and curated amenities that foster loyalty and encourage repeat visitation
+ Championing a guest-first culture by training, motivating, and empowering team ...