Guest Relations Associate

Guest Relations Associate (Remote) Company: Cozy Cave Location: Remote (Work From Home) Compensation: ₹3,00,000 per annum (Fixed CTC) Working Days: 6 Days a Week Working Hours: 9:00 AM – 9:00 PM Weekly Off: 1 day per week Reporting To: Head of Guest Relations About Cozy Cave Cozy Cave operates a growing portfolio of premium vacation homes and serviced apartments focused on delivering exceptional guest experiences and hospitality standards. As we continue to expand, we are looking for a Guest Relations Associate who is passionate about hospitality, guest satisfaction, and delivering memorable experiences. About the Role You will be the primary point of contact for guests throughout their stay journey, ensuring smooth communication, seamless operations, and high guest satisfaction. Key Responsibilities Manage guest communication before, during, and after stays. Coordinate smooth check-ins and check-outs. Handle guest queries, complaints, and escalations professionally. Coordinate with ho...