Guest Experience Manager - Night & Front Desk

Craven Cottage CC in Stellenbosch is hiring a Guest Relations Officer to maintain high standards in service, cleanliness, and guest interactions. Responsibilities include overseeing guest relations processes and ensuring all staff adhere to estate policies.

The ideal candidate should possess a Grade 12 qualification and a hospitality-related diploma or degree, along with at least 2-3 years of experience at a hotel front desk. Strong communication and interpersonal skills are essential.