Guest Experience Lead at lululemon

Elevate customer engagement as a Guest Experience Lead with lululemon. Foster an inclusive environment while delivering technical product education and enhancing the in-store experience.
As a crucial member of the store leadership team, the Guest Experience Lead ensures an exceptional experience for every guest. You will connect directly with customers, drive sales targets, and provide insights for team member evaluations. This role includes responsibilities from leading the floor as Supervisor on Duty to nurturing team performance through feedback and coaching.
Key Responsibilities:
• Lead the guest experience framework from the floor
• Provide technical product insights to every guest
• Supervise floor operations and team interactions
• Prepare the store for guest readiness each shift
• Analyze metrics to motivate the team
Requirements:
• 1 year retail or customer experience
• Experience in mentoring or leading teams
• Ability to work flexible hours, ...