Guest Experience Internship - Kimpton Vividora

Responsibilities

• Welcome guests in a friendly, prompt and professional manner, recognizing IHG Rewards Club Members and returning guests.
• Check guests in, provide information on hotel services and room location.
• Ensure required identification is taken from guests at check-in in line with local legislative requirements.
• Answer phones in a prompt and courteous manner.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
• Accommodate general and unique requests.

What we need from you

• Currently studying a bachelor’s degree in hospitality or related field.
• Previous hotel knowledge and experience in operational departments will be valuable.
• Must be fluent in English.
• Pro...