Guest Experience Concierge

Protea Hotels by Marriott® is seeking a Guest Experience Expert to welcome guests and support a smooth check-in and check-out, creating a memorable stay. You will take initiative to deliver a wide range of services that guide guests through their entire visit.

Responsibilities include handling guest requests, completing operational reports, sharing local area highlights, and upholding safety, confidentiality, and a professional appearance and demeanor at all times.