Guest Experience Advisor (Full-Time)

We are currently hiring for a Guest Experience Advisor to join our dynamic Guest Experience team at the Designer Outlet in Málaga !

This is an in person, face to face role welcoming our guests to the centre. Our Guest Services teams bring a diverse range of experience, from students to retirees and all career stages in between. It's about enjoying meeting people and problem solving.

What You’ll Be Doing…

• Actively engage with guests, addressing inquiries and resolving any issues.
• Embrace a culture of “everyone leaves happy” by consistently adopting a positive, proactive and professional approach.
• Promote additional products and services, meeting targets, and delivering a positive experience for all guests.
• Proficiently handle face‑to‑face, email and social media feedback, establishing rapport and representing the McArthurGlen brand.
• Ensure accurate and timely completion of all administrative tas...