Guest 360 PM - Journey Orchestration & Personalization

Etihad Airways seeks a Product Manager to define and deliver Guest 360 capabilities with a focus on journey orchestration, customer data activation, and omnichannel personalization. You will own the product lifecycle, drive strategy, roadmap, and execution to enable real-time, data-driven experiences across all touchpoints.

The role requires strong experience with journey orchestration platforms and a solid understanding of Customer 360/CDP, personalization, and omnichannel engagement.