Guelph Senior Transit Operations Advisor

Advance Guelph Transit’s mission as a Senior Transit Operations Advisor, focusing on safety and customer service in a permanent, in-person role. Bring your expertise in public transit operations to enhance service delivery and efficiency.
As part of Guelph Transit, you will work closely with Route Supervisors and collaborate on operational planning and performance improvement. The ideal candidate should have a strong background in transit operations and stakeholder engagement, using data-driven decision-making to optimize service. Your role is pivotal in achieving community goals and understanding the needs of users.
Key Responsibilities:
• Oversee Route Supervisors in a 24/7 transit environment
• Provide training and support for operational staff
• Develop and recommend policies for transit operations
• Analyze service quality and recommend necessary improvements
• Respond to customer complaints with effective solutions
Requirements:
• Post-secondary degree ...