Guadalajara | After Hours Transcon CSR - Ejecutivo de Servicio al Cliente 3er Turno para Transp[...]

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 19,000 trained professionals
• 300+ locations worldwide
• Globally unified systems

Job Description

SUMMARY DESCRIPTION: The After-Hours TCS CSR acts as a centralized control point for all Transcon activities, providing full visibility, coordination, and execution across all customer accounts. This role ensures timely processing of shipment references, compliance with documentation requirements (including Carta Porte), continuous track & trace, and effective communication with customers, carriers, and internal teams.

Additionally, the position pl...