GTA Warranty Team Leader at Mattamy Homes

Drive excellence in warranty services as the Assistant Warranty Manager at Mattamy Homes in the GTA West, Ontario. This role is key to delivering superior customer experiences through effective team leadership.
As part of a dynamic warranty department, you will support the Warranty Service Manager in resolving service requests, conducting inspections, and managing relationships. Utilize your skills to guide the team and ensure all warranties meet the highest standard of service and satisfaction.
Key Responsibilities:
• Assist management of all warranty service requests
• Inspect and guide New Home Technicians' work
• Collaborate with external stakeholders to enhance service
• Participate in community events and recruitment
• Ensure the warranty office maintains high standards
Requirements:
• Post-secondary education or related diploma
• Minimum 3 years in warranty or related field
• Proficient in MS Office and modern technology
• Proven problem-solvi...