Found Description
Job Description
Reporting to the Director of Commercial Strategy, responsibilities and essential job functions include but are not limited to the following:
Summary of Responsibilities
- Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
- Insure an efficient operation of the reservations department in selling & inputting of group and individual reservations to accommodate guest needs and maximize revenue.
- Respond to all reservation requests, modifications, and incoming calls (both internally and externally) in a courteous, efficient, professional and friendly manner
- Provide reservation & pick up reports upon request
- Input group rooming lists and facilitate all group reservation changes upon receipt from conference service manager
- Monitor cutoff dates, group pick up, and rate restrictions on a daily basis
- Work closely with Sales & Events ...
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