Group Implementation Analyst Role at AGA

Become a pivotal Group Implementation Analyst at AGA Benefit Solutions, based in Markham, Kitchener, Montreal, or Quebec. This permanent position allows you to utilize your administrative skills while providing top-tier customer service.
With a minimum of two years in customer service or client management, you will work closely with insurance advisors and analytics teams to implement group plans effectively. Proficient in both English and French, you will ensure that all documentation meets compliance standards and support clients in all aspects of their experience with AGA.
Key Responsibilities:
• Facilitate client document signing processes
• Answer administrative queries from plan administrators
• Validate and consolidate incoming documents
• Prepare and maintain the training session calendar
• Provide training for group plan administrators
Requirements:
• At least 2 years of experience in administrative roles
• Fluent in English and French for client i...