Group Benefits Training and Documentation Expert

Drive impactful training solutions at Manulife as a Training and Documentation Expert. Focus on designing effective learning programs and procedural documentation to support diverse teams.
You will be responsible for developing training approaches that foster a culture of continuous improvement while ensuring documentation is accurate. Your commitment to assessing training needs and effectiveness will enhance the Group Benefits service delivery, ultimately making a positive impact on clients and organizations across Canada.
Key Responsibilities:
• Design engaging training for various business initiatives
• Develop comprehensive training plans and lesson materials
• Facilitate various training methods, including coaching
• Evaluate training effectiveness and make improvements
• Collaborate with teams to ensure documentation readiness
Requirements:
• Over 3 years' experience in training design and implementation
• Strong grasp of adult learning methodologies...