Group Benefits Plan Specialist in Waterloo

Enhance client services as a Group Benefits Administration Plan Specialist at Sun Life in Waterloo. Manage group plans efficiently, ensuring accuracy and timeliness in a hybrid work model.
This 12-month contract role demands strong technical expertise and multitasking capabilities. You will manage data entry for group plan setups, review revisions, and collaborate with internal partners. Key skills include attention to detail, superior communication in English and French, and effective problem resolution in a production-oriented environment.
Key Responsibilities:
• Process revisions adhering to service standards
• Set up and maintain plan coding across systems
• Respond promptly to inquiries from partners and clients
• Analyze system setups supporting customer needs
• Partner with teams to clarify plan designs
Requirements:
• 3+ years in a production-oriented setting
• Fluency in both English and French
• Knowledge of group benefits and plan designs
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