Grimsby Patient Services Specialist Role

Become a Patient Services Specialist at FYidoctors in Grimsby and make a difference for patients daily. Provide top-tier support while helping manage clinic operations with a patient-centered focus.
This full-time position at the FYidoctors Grimsby - Main St clinic involves dynamic patient engagement. You'll cover everything from greeting patients to processing billing and coordinating appointments. Your ability to provide exceptional service and manage eyewear needs will greatly enhance the patient journey and clinic efficiency.
Key Responsibilities:
• Greet and assist patients in-person and via phone
• Conduct pre-tests for eye care evaluations
• Prepare prescription printouts and handle billing
• Manage eyewear pickups and perform repairs
• Support overall clinic functions as needed
Requirements:
• Previous retail experience preferred
• Capacity to manage multiple tasks efficiently
• Technologically proficient, especially in MS Office
• Strong com...