Greek-Speaking CX Agent (Remote/On-site)

MCI, a leading tech-enabled business services company in Cape Town, is seeking a Greek Call Center Representative. This role supports customer interactions across campaigns with on-site and remote teams, ensuring high-quality service delivery.

Ideal candidates have 1–2 years in customer service within a BPO, fluent English and Greek, and strong communication skills. The position emphasizes accuracy, teamwork, and adherence to process standards in a fast-paced environment.