Governance and Service Excellence

Overall Job Responsibility

Support Director to develop and execute the overarching approach to governance and service excellence delivery, in support of SG Enable’s mission and vision. Build the capabilities and capacities of the Division.

Duties and Responsibilities

Governance

• Drive the development and operations of the overall Governance Framework for SG Enable.
• Oversee the formulation and implementation of SG Enable’s Enterprise Risk Management framework and provide guidance to the governance team in identifying, quantifying, and mitigating strategic risks while embedding a proactive risk‑aware culture across the organization.
• Lead the team in executing robust data protection policies, impact assessments, and breach management protocols in alignment and compliance with PDPA regulations.
• Drive the development of SG Enable’s operational resilience strategy and Business Continuity Planning to ensure readine...